PRIVACY & CONFIDENTIALITY POLICY
At My Voice we take your privacy and confidentiality very seriously.
This policy explains what personal information we collect and hold, how and why we do so and how we use it. It also explains how you can access and update your personal information and what to do if you have concerns about your privacy and confidentiality.
In dealing with personal information, My Voice abides by the Privacy Act 1988 (Cth) (Privacy Act) and any applicable State or Territory privacy laws in the states and territories where we provide service.
What is your personal information?
Your personal information is information, or an opinion, that could identify you. It can include
Freedom from interference and intrusion
My Voice will:
Associate freely with who you want
My Voice will:
Control your personal information
My Voice will tell clients:
My Voice will:
Management of personal information on our website
FORMS: Should you choose to contact us via submitting a contact form on the website, this information will be transferred to us via email. This information may include your name, email address, phone number, physical address and any other information you choose to share. My Voice will hold and use this personal information to provide services to you, conduct business, communicate with you, conduct research and evaluation and to comply with legal obligations.
The My Voice website has been tested to an advanced level of site security and undergoes frequent updates relating to security advancements. However, there are inherent risks in transmitting information across the internet, including the risk that information sent to or from a website or via email may be intercepted, corrupted or changed by third parties. If you have any security concerns, or if you wish to provide personal information by other means such as by telephone or post, you may contact My Voice using the contact details set out HERE.
Your access to your personal information
If you would like to update your personal information, please contact My Voice HERE for it to be completed for you.
If you would like a copy of the personal information we have relating to you, please contact My Voice HERE
If you would like to have your personal information completely deleted from our systems, please contact My Voice HERE for it to be actioned for you.
If you feel My Voice has breached our privacy obligations, please contact My Voice HERE. We take privacy-related complaints very seriously and consider all complaints carefully as part of our commitment to being open, honest and fair in dealing with your concerns.
If you feel your complaint has not been satisfactorily addressed in the first instance, or that it is taking too long to resolve, you may contact:
The Office of the Australian Information Commissioner
Updates to this privacy & confidentiality policy
My Voice reserves the right to update this privacy & confidentiality policy as required. The most up to date version will always be found here.